Cancellation Form

Right of withdrawal for consumers 
(A consumer is any natural person who enters into a legal transaction for purposesthat are predominantly neither part of their commercial nor their self-employed professional activities.)

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day

1. on which you or a third party designated by you, who is not the carrier, took possession of the goods, provided that you have ordered one or more items as part of a single order and these are delivered together;
2. on which you or a third party designated by you, who is not the carrier, took possession of the last item, provided that you have ordered several items as part of a single order and these are delivered separately;

To exercise your right of withdrawal, you must inform us (W. Tiemann GmbH & Co. KG, Neuenlander Straße 41/43 - 28199 Bremen, Tel.: (04 21) 5 90 03 0, email address: info@tiemann-nutzfahrzeuge.de) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall refund to you all payments we have received from you, includingdelivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), withoutand no later than 14 days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method for this refund as you used for the original transaction, unless expressly agreed otherwise with you; Under no circumstances will you be charged any fees in connection with this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any event no later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you post the goods before the 14-day period expires.

You shall bear the direct costs of returning the goods.

You will only be liable for any diminished value of the goods if this is attributable to handling of the goods that goes beyond what is necessary to establish their nature, characteristics and functioning.

Grounds for exclusion or expiry

The right of withdrawal does not apply to contracts

1. for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the consumer’s personal needs;
2. for the supply of goods that are liable to deteriorate rapidly or whose expiry date would be quickly exceeded;
3. for the supply of alcoholic beverages, the price of which was agreed at the time the contract was concluded, but whichdelivered no later than 30 days after the conclusion of the contract and whose current value depends on market fluctuations over which the trader has no influence;
4. for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

1. for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
2. for the delivery of goods where, due to their nature, they have become inseparably mixed with other goods after delivery;
3. for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been broken after delivery.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

1. To W. Tiemann GmbH & Co. KG, Neuenlander Straße 41/43 - 28199 Bremen, email address: info@tiemann-nutzfahrzeuge.de
2. I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
     the provision of the following service (*)
3. Ordered on (*)/ received on (*)
4. Name of the consumer(s)
5. Address of the consumer(s)
6. Signature of the consumer(s) (only for paper notifications)
7. Date

(*) Delete as appropriate.